Please look carefully at this information and read it well, as there is no return or exchange policy available.
The site is not responsible for any customs duties imposed on the product by the receiving country’s customs and all customs duties and procedures are borne by the recipient.
The site is not responsible for any error in the delivery address. Kindly check carefully the address and phone number you add during the purchase.
In the case of delivery to extremes and villages, the buyer bears the responsibility for receiving it from the nearest city or province in his country.
Please read our CANCELLATION AND REFUND POLICY carefully:
Cancellation:
- After completing your purchase, you can cancel your order by contacting our customer services by emailing: support@ateeqjo.com, only if the status of your order is as follows; “verification pending” or “preparing”.
- We cannot cancel your order after it has been shipped.
Refund:
Due to the nature of our product as an embroidered pieces with fine threads and some handmade accessories, it is sensitive and subject to damage or misusage, we DO NOT accept returns nor refund.